“Rarely do I take the time to send a letter regarding home improvements or repairs. I don’t usually write because most of the work done on my home is usually mediocre at best. However, today I want to thank you for an exceptional job by your company on refinishing our limestone flooring. It actually looks better than we installed it seven years ago. The quality of your work is appreciated and admired daily. It is refreshing to meet someone your age that exhibits such professionalism. Your crew of young men has a great work ethic and is so very pleasant to have in my home. The project was conducted with extreme care for our home and furniture. I had a lot of confidence in your crew when I saw that they were professionally dressed, your equipment and vehicles were well cared for and those same considerations were given to my home. I am pleased to offer myself as unsolicited referral should any of your potential customers desire to speak with me. Your quality of work, cleanliness and finish work was outstanding. I highly recommend any homeowner to give your company first consideration of any refinishing of stonework. Thanks for a job well done.”